BCSG, a leader in cloud service engagement platforms, are excited to announce their participation in their first Australian banking event, following our recent partnerships with St. George and Westpac Banking Group.
This is the 5th Annual Australian SME Banking Forum run by the RFi Group, a global intelligence and media provider focusing exclusively on financial services. The forum will explore SME opportunity and best practice, customer support and cross sell, lending and digital solutions and business priorities and payments.
BCSG’s Paul Wenck, Managing Director, BCSG Australia, will be discussing, “Banking on Digital: Improving Customer Engagement across all Customer Touch-Points” and looks at how banks can leverage smart data and tools to engage SME customers whilst providing low cost, timely and contextual engagement over the SME life-cycle and customer touch points, to protect their SME mind-share from competing Fintech interests.
Paul Wenck said “We are excited to be participating in our first Australian SME banking event. The Australian SME Banking Forum provides us with a platform to talk about how financial institutions can improve their customer engagement levels whilst increasing their use of digital, more specifically cloud services.”
PRESENTATION: Thursday 19th November 2015
The Westin, Sydney, Australia. For more information about the event, please visit: http://www.smebankingforum.com.au/SME/index.htm