Category: ,  /  October 21st 2016
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Financial services providers, if they want to retain the loyalty of their small business customers, need to provide a more considered offering than they currently do. Research we conducted last year showed that 68% of SMEs are willing to look elsewhere for financial services, and that more than half are tempted to switch banks to get the service they require.

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Or download the full research report: ‘The view from inside banks’

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sabbir ahmed

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