Category: ,  /  November 20th 2014
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“Over the years, customer care and service hasn’t changed that much: small business customers still expect, and want, to feel that they are receiving individual and personal support. Their providers are still attempting to deliver this through face-to-face meetings, and increasingly through telephony. However, when it becomes tough to provide quality service at an affordable cost to the company, what can providers do?”

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sabbir ahmed

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