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We’re unique in our industry for offering a complete, on-going partnership model.

That means when you choose us, you get more than just technology.

You benefit from a valuable, continuing relationship with an industry-leader, to guide your proposition to success throughout its entire lifecycle, from strategy development, to launch, and beyond.

Our Model

Our Services

Our partnership model is designed to ensure your platform launch is straightforward and cost effective.

We take a collaborative approach, to give you confidence in the future success of your business plans.

It’s built around a comprehensive set of interconnected services, which help reduce time-to-market, provide access to specialist industry knowledge and minimise investment.

Our Services

Channel enablement

Full sales channel support for both the initial launch and in-life marketing activity. Involves a range of activity including in-depth training and support material development.


Complete go-to-market support delivered by our experienced team. Includes development and planning, proposition development, workshops, on-boarding design, sales process design and more.

Proposition and vendors

Develop a proposition tailored to your SME customers’ needs, harnessing BCSG’s expertise and relationships with leading service providers to pick the right services to offer.

Customisation and development

Collaborate with our team to configure the platform to your business needs, swapping modules, expanding features and defining UI elements.

Customer and client support

Capability to assist in the design and delivery of your support model, with the option to use BCSG’s customer service, operational, and tech support teams or integrate your own.

Relationship management

Full relationship management service, to ensure the successful, timely delivery of projects, with on-going, in-life support delivered through dedicated client project and product managers.

Find out how we can help you reach your small business customers

Speak to an expert today

Get in touch